IBM Cúram Social Program Management Platform
The Social Program Management Platform is a business and technology solution that delivers prebuilt health and social program components, business processes, tool sets, and interfaces on top of a dynamically configurable architecture. Social Program Management Platform helps health and social program organizations to provide optimal outcomes for citizens, satisfy increasing demand, and lower costs for organizations.
Social Programs Data Model
The data model delivers a holistic view of clients and their household. It supports the incremental addition of multiple programs and cases with no client duplication at the data model level. As a result, the data model provides a structure for agencies to capture household-specific data once. From then on, that data is used to support the eligibility and enrollment process over multiple program types.
Platform components
The following platform components are built into the IBM® Cúram Social Program Management Platform.
- Intelligent Evidence Gathering
- Automates the evidence gathering process by supporting self-service operations and providing scripted interview tools that reduce data entry and errors.
- Decision Assist
- Enables the dynamic creation and maintenance of assessments with limited involvement from the IT team.
- Financial Management
- Provides an integrated approach for efficiently managing calculation, scheduling, distribution, and disbursement of payments and liabilities to case participants.
- Funded Program Management
- Delivers flexible options for creating and managing funds, including the ability to control spending in program delivery and client service.
- Supervisor Workspace
- Allows managers to monitor and manage the task and case load of users. Supervisor Workspace provides an entry point from which they can view summary details of the cases and tasks that they manage.